ANTECEDENTS OF EMPLOYEE PERFORMANCE IN INDONESIA (CASE STUDY : FINANCIAL INSTITUTION EMPLOYEES)

The purpose of this research is to find out the antecedents of employee performance in Indonesia who work in the banking sector. The population of this research is banking employees in Indonesia. The number of samples in this study was 300 bank employees, determining the number using the Isaac table equation. Data collection uses a questionnaire that is distributed online using Google Forms. Data measurement uses a Likert scale of one to five where 1 is for answers that strongly disagree and 5 for answers that strongly agree. Data processing uses Structural Equation Modelling (SEM) with the IBM SPSS AMOS 26 application. The results of this study found that leadership support has no significant effect on employee performance, while technology capability and teamwork support have a positive and significant effect on employee performance. Based on the research results, banking companies are expected to focus on improving employee performance such as increasing employee capabilities and creating a healthy environment for employees so that employee performance can get better and be comparable to increasing company performance in achieving goals. This research can be carried out further by focusing on more specific target respondents and adding independent variables to get more precise and clear results. In addition, future research is suggested to explore more regarding leadership support, because this research found that leadership support does not affect employee performance.