Providing Medical Records in a health service facility is one indicator of service quality at the institution.
Based on the data in the Medical Record, it can be assessed whether the services provided are good enough
or not, and whether they are in accordance with standards or not. Therefore in medical partners is a picture
of the process of health care for every patient who goes to the hospital. Based on Article 1 of the Republic of
Indonesia’s Minister of Health Regulation No. 269 / MENKES / PER / III / 2008, that medical record is a fle
containing records and documents about patient identity, examination, treatment, actions and other services
provided to patients. This means that the medical record is a systematic procedure given to the patient and
the hospital patient’s right to know.