Supply Chain Management and Business Repute: A Case of Service Sector of Indonesia

Abdurohim, Dindin and Santoso, Adi (2020) Supply Chain Management and Business Repute: A Case of Service Sector of Indonesia. International Journal of Supply Chain Management (IJSCM), 9 (5). pp. 305-311. ISSN ISSN: 2050-7399 (Online), 2051-3771 (Print),

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Abstract

Abstract- This research has assessed the empirical relationship
among the supply chain management and business repute in
the service sector of Indonesia. To the best of our research,
this research is a first in nature which is exploring the
relationship between supply chain management and business
repute in Indonesian economy. The overall study is
quantitative in nature which has collected the data through a
survey questionnaire from a sample of 183 respondents in
service firms. Descriptive results are showing the moderate
trends in the mean score with the relative deviation in the
average responses too. Additionally, demographic factors like
age, working experience, education, marital status, and
working status are also presented through relative frequencies
and percentage score. For examining the impact of various
factors of supply chain management on business repute,
regression analyses have been performed where F-test is
showing the fitness of the model. It is found that there is a
significant and positive impact of first items of autonomy, first
item of environmental mastery, first item of personal
relationship, and first and third items of self-acceptance.
Whereas the rest of the items are indicating no significant
impact on mean business repute in Indonesian service
industry. However, study is limited in terms of sample size,
missing the impact of behavioral intention on business repute,
and implication of both measurement and structural equation
modelling approaches. Future studies are recommended to
consider these limitations as their fundamental contribution
in the literature work.

Item Type:	Article
Uncontrolled Keywords:	Supply chain management, business repute, Indonesia, service sector
Subjects:	H Social Sciences > HB Economic Theory
Divisions:	Faculty of Economic
Depositing User:	Library Umpo
Date Deposited:	22 Jul 2022 03:19
Last Modified:	22 Jul 2022 03:19
URI:	https://eprints.umpo.ac.id/id/eprint/9186

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