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Thesis
Mulawardhani, Yolanda (2020) PENGARUH KUALITAS PELAYANAN (BUKTI FISIK, KEHANDALAN, DAYA TANGGAP, JAMINAN DAN EMPATI) TERHADAP KEPUASAN KONSUMEN DI TOKO CLIMATERRA KOTA PONOROGO. Skripsi (S1) thesis, Universitas Muhammadiyah Ponorogo.
