PENGARUH SELLER REPUTATION, RELATIONSHIP QUALITY DAN MOBILE MARKETING TERHADAP PURCHASE INTENTION PADA TOKO OLEH-OLEH GADUNG MELATI PONOROGO



Anugerah Wicaksono, Renaldi, Kristiyana, Naning and Purwaningrum, Titis (2026) PENGARUH SELLER REPUTATION, RELATIONSHIP QUALITY DAN MOBILE MARKETING TERHADAP PURCHASE INTENTION PADA TOKO OLEH-OLEH GADUNG MELATI PONOROGO. S1 thesis, UNIVERSITAS MUHAMMADYAH PONOROGO.

Text (SURAT PERSETUJUAN UNGGAH KARYA)
surat persetujuan unggah karya ree.pdf

Download (60kB)
Text (HALAMAN DEPAN)
reeeee full-1-15.pdf

Download (1MB)
Text (BAB 1)
BAB 1.pdf

Download (169kB)
Text (BAB 2)
BAB 2.pdf
Restricted to Repository staff only

Download (236kB)
Text (BAB 3)
BAB 3.pdf
Restricted to Repository staff only

Download (160kB)
Text (BAB 4)
BAB 4.pdf
Restricted to Repository staff only

Download (930kB)
Text (BAB 5)
BAB 5.pdf
Restricted to Repository staff only

Download (28kB)
Text (DAFTAR PUSTAKA)
Daftar Pustaka.pdf

Download (244kB)
Text (LAMPIRAN)
reeeee full-114-141.pdf
Restricted to Repository staff only

Download (2MB)
Text (FULL DRAFT SKRIPSI)
reeeee full.pdf
Restricted to Repository staff only

Download (4MB)

Abstract

A The rapid development of digital technology has transformed marketing strategies, particularly for micro, small, and medium enterprises (MSMEs). This study aims to analyze the effect of seller reputation, relationship quality, and mobile marketing on purchase intention at Toko Oleh-Oleh Gadung Melati Ponorogo. A quantitative associative research approach was employed, with data collected through questionnaires distributed to consumers of the store. The analysis was conducted using multiple linear regression to examine both partial and simultaneous effects of the independent variables on purchase intention. The results indicate that seller reputation has a positive and significant influence on purchase intention, showing that a good reputation enhances consumer trust and interest in buying. Relationship quality also has a positive and significant effect, demonstrating that strong relationships between the store and customers can increase trust, commitment, and buying intention. In addition, mobile marketing positively and significantly influences purchase intention by providing accessible, interactive, and timely information to consumers. Simultaneously, seller reputation, relationship quality, and mobile marketing jointly have a significant effect on purchase intention. These findings suggest that strengthening reputation, maintaining high-quality customer relationships, and optimizing mobile-based marketing strategies are essential for increasing consumer purchase intention and enhancing the competitiveness of local MSMEs in the digital era.

Keywords : Seller Reputation, Relationship Quality, Mobile Marketing, Purchase Intention

Dosen Pembimbing: NANING, KRISTIYANA and TITIS, PURWANING | 6736748649230192, 2253753654230083
Item Type: Thesis (S1)
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Economic
Depositing User: Renaldi Anugerah Wicaksono
Date Deposited: 16 Apr 2026 00:57
Last Modified: 16 Apr 2026 00:57
URI: https://eprints.umpo.ac.id/id/eprint/19233

Actions (login required)

View Item
View Item