Legal Protection for Online Transaction Users: A Review of The Constitution No. 8 of 1999 Regarding Consumer Protection

Legal protection for consumers in an electronic commerce transaction in Indonesia is crucial for the
development of the society’s economy. The aim of this research is to know how is the legal protection for online
transaction users is in Indonesia. The method of study is the juridicial-normative method. The data collection is
done through literature study. The research results show that the legal protection in the Electronic Transaction
Agreement in Indonesia is regulated in Articles 47 and 48 of the Governmental Decree, No. 82 of 2012
regarding the Establishment of the Electronic System and Transaction. Legal protection for the society is written
in Article 46 of the Constitution No. 11 of 2008 regarding Electronic Information and Transaction and Article
62 of the Constitution No. 8 of 1999 regarding Consumer Protection. Legal protection towards consumers in
electronic transaction in Indonesia is regulated strictly both in the aspects of criminal and civil laws.