Customer Relationship Management (CRM) Practices and Customer Satisfaction : Evidence from Retail Stores in Indonesia

Maryanti, Sri, Andriani, Lili, Fatmasari, Fatmasari, Widyawati, Nur and Santoso, Adi (2019) Customer Relationship Management (CRM) Practices and Customer Satisfaction : Evidence from Retail Stores in Indonesia. Other. Australia.

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Official URL: https://ijicc.net/images/vol9iss5/9506_Maryanti_20...

Item Type:	Monograph (Other)
Subjects:	H Social Sciences > HJ Public Finance
Depositing User:	Library Umpo
Date Deposited:	17 Jan 2020 07:26
Last Modified:	17 Jan 2020 07:26
URI:	http://eprints.umpo.ac.id/id/eprint/5164

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