PENGARUH EKSPEKTASI KINERJA DAN KONDISI YANG MEMFASILITASI TERHADAP PERILAKU PENGGUNAAN WONDR BY BNI DI PONOROGO DENGAN NIAT BERPERILAKU SEBAGAI VARIABEL MEDIASI

Hafsari, Lintang Dini Aurora (2025) PENGARUH EKSPEKTASI KINERJA DAN KONDISI YANG MEMFASILITASI TERHADAP PERILAKU PENGGUNAAN WONDR BY BNI DI PONOROGO DENGAN NIAT BERPERILAKU SEBAGAI VARIABEL MEDIASI. S1 thesis, Universitas Muhammadiyah Ponorogo.

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Abstract

This study aims to determine the effect of performance expectations and
facilitating conditions on the use of Wondr by BNI in Ponorogo, with behavioral intention as a mediating variable. The population inthis study consists of BNI customers who use Wondr in Ponorogo. The research method used is quantitative with accidental sampling, which is a method of selecting samples randomly. Data analysis was conducted using Structural Equation Modeling (SEM) with the assistance of SmartPLS 4.1 software. The analysis results indicate that performance expectations have a positive and significant effect on behavioral intention, facilitating conditions have a positive and significant effect on behavioral intention, performance expectations have a positive and significant effect on usage behavior, facilitating conditions have a positive and significant effect on usage behavior through behavioral intention as a mediating variable, and performance expectations have a positive and significant effect on usage behavior, facilitating conditions have a positive and significant effect on usage behavior through behavioral intention as a mediating variable, and performance expectations have a positive and significant effect on usage behavior, facilitating conditions have a positive and significant effect on usage behavior through behavioral intention as a mediating variable, and performance expectations have a positive and significant effect on usage behavior, facilitating conditions have a positive and significant effect
on usage behavior, behavioral intention has a positive and significant effect
on usage behavior, performance expectations have a significant effect on
usage behavior through behavioral intention as a mediating variable, and finally, facilitating conditions have a significant effect on usage behavior through behavioral intention as a mediating variable.

Item Type:	Thesis (S1)
Uncontrolled Keywords:	Ekspektasi Kinerja, Kondisi yang Memfasilitasi, Niat Berperilaku, dan Perilaku Penggunaan
Subjects:	H Social Sciences > HF Commerce
Divisions:	Faculty of Economic > Department of Management
Depositing User:	Lintang Dini Aurora Hafsari
Date Deposited:	04 Aug 2025 06:52
Last Modified:	05 Nov 2025 08:10
URI:	https://eprints.umpo.ac.id/id/eprint/16755

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